How do I send a return back to you?

  1. Bundle up your unwanted goods for return / exchange, including keeping all the original product packaging in tact
  2. Please include your ‘Packing Note’ that was sent with your original order or include your Order Number (located on the top right corner of packing slip)
  3. Write your refund / exchange instructions & reason for return
  4. To send the goods back to us, you can choose your own preferred carrier or pick one listed below.

Return via DPD

Return via Collect +

  • Drop your parcel off at a local participating Collect+ shop
  • Parcel must be 60cmx50cmx50cm or smaller and weigh less than 10kg
  • Prices start from £4.99
  • Click here to visit the Collect + returns center

For full information please view our returns policy.

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